Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries
We welcome your questions and feedback regarding our products and services. Please feel free to reach out to us through the contact form provided on this page, and we will respond promptly to assist you with any inquiries you may have.
At NIHON TOKYO COMPANY LIMITED, we value our customers and strive to provide the best support possible. Our dedicated team is here to help you with any concerns or information you need about our traditional Chinese medicines and health supplements. Your satisfaction is our priority, and we look forward to hearing from you!
Connect With Us for Your Health Needs Today!
Reach out to us for more information on our traditional Chinese medicines and health supplements tailored for your well-being.
We are here to assist you with any inquiries and provide the best health solutions for you and your family.